Privacy Policy

Green Mind: Zone 9 is operated by ConcordiaPax LLC. This policy explains what we collect, why we collect it, who it reaches, and what you can require us to do about it. It is written to be read, not to be survived.

The short version: we collect what the app needs to plan your garden and reach you about it. We do not sell your personal data, and we do not share it for advertising.

Information you give us:

Information collected automatically:

We do not use your personal data to build advertising profiles, and we do not run third-party ad or analytics trackers on this site.

We do not sell your personal data. We do not share it for cross-context behavioral advertising. We do not trade, rent, or license it to data brokers.

We do use a small number of vendors to run the service, and your data passes through them because it has to. They act on our instructions and may not use your data for their own purposes:

Plant diagnosis is not on that list. It runs on servers we operate ourselves.

If you submit a service request and we bring in an outside provider to do the work, the contact details and request summary you entered go to that provider so they can reach you. We will tell you that at the point you submit the request, before you send it — you will not find out afterward.

We may also disclose information if the law requires it, or to protect someone’s safety or our legal rights.

When you submit a photo for diagnosis, it is analyzed on servers ConcordiaPax operates and stored in our Supabase storage bucket, attached to your account. Your photos are not sent to an outside AI company for analysis.

Photos can carry more than the plant. If your camera records location in image metadata, that metadata travels with the file. If you would rather not include it, turn off location tagging in your camera app before photographing.

We use what happens in Green Mind to improve the gardening model that powers it. That includes the photos you submit, the diagnoses returned, what you record about how a problem turned out, and the garden details that give the assistant context.

Before anything is used for training we strip direct identifiers — your name, email address, and phone number are removed. What remains describes a garden problem and how it resolved in a Gulf Coast climate, which is the part that makes the guidance better for everyone using it.

Training happens on our own infrastructure. We do not hand your data to an outside AI company to train their models, and the resulting model is used to run Green Mind, not sold or licensed as a dataset.

If you are a Texas resident, the Texas Data Privacy and Security Act gives you the right to:

Residents of other states with comprehensive privacy laws, including California, have comparable rights, and we honor the same requests regardless of where you live.

To make a request, email [email protected]. We will respond within 45 days, and may extend once by another 45 days if the request is complex — we will tell you if that happens. We will not charge you or degrade your service for exercising a right.

If we deny your request, you may appeal by replying to our decision. We will respond to an appeal within 60 days, and if we deny the appeal we will give you a way to file a complaint with the Texas Attorney General.

If we discover a breach of security that exposes your sensitive personal information, we are legally required to notify you, and we will. Texas law requires that notice without unreasonable delay and, absent a law-enforcement hold, no later than 60 days after we determine the breach occurred.

If a breach affects at least 250 Texas residents, we are also required to notify the Texas Attorney General. Where other states’ laws apply to affected residents, we will follow those as well.

Our notice will tell you what happened, what categories of information were involved, and what you can do about it.

We keep your account data while your account is open. Delete your account and we delete the personal data attached to it, except anything we must keep to meet a legal obligation, resolve a dispute, or maintain security records. Backups roll off on their own schedule, so deletion may take up to 30 days to propagate everywhere.

You can delete individual items — a property, a bed, a journal entry, a scan — at any time from within the app.

Green Mind is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, email [email protected] and we will delete it.

Your data is isolated to your account at the database level, transmitted over encrypted connections, and encrypted at rest by our providers. No system is perfectly secure, and we will not claim otherwise — which is why the breach-notification commitment above matters.

If we change this policy in a way that materially affects how we handle your personal data, we will update the effective date above and notify account holders by email before the change takes effect.

Questions, requests, or complaints: [email protected]

ConcordiaPax LLC, Texas, USA